Greetings view

Use this view to listen to your voice mail greetings, and to select which greeting is the active greeting.

The active greeting is the one all callers hear, except for callers with a call rule who might hear a different greeting.

To record custom greetings, you must use TeleVantage ViewPoint.

The following information is displayed for each greeting:

Check box	Check a greeting to delete that greeting when you click .
Is Default	Indicates the personal status default greeting. This greeting is made active whenever you select a personal status, unless the personal status has a different Greeting preference. To change the personal status default greeting, use the Set Default option below.
Is Active	Indicates the active greeting. To change the active greeting, use the Set Default option below.
Name	Name of the greeting. Click to edit the greeting in the Greeting window. The active greeting is shown in bold.
Notes	Description of the greeting. Usually the text of the recorded message.
Date	Date the greeting was recorded.
Default and active	Click Set to make a greeting the active greeting and the personal status default greeting.

The following options are available for the view as a whole:

	Click to open the Place Call To window to place a call.
	Click to open the Greeting window to create a new greeting.
	Click to delete all checked greetings.
	Click to refresh the view.
Folders	Click to open the Folders window, in which you can click any view or folder to open it in the ViewPoint Web Access.
Options	Click to open the Options window, in which you can set preferences for your TeleVantage account.
Help	Click for context-sensitive online Help on this view.
Log off	Click to log off from ViewPoint Web Access. Logging off ensures that no one can use your browser's Back button to access your TeleVantage account. Once you log off, you must log in again with your password in order to return to the ViewPoint Web Access.
Personal Status	Drop-down list at the bottom of the screen. Displays your current personal status. Click to select a different personal status.
Call Forwarding	Click to open the Call Forwarding window, in which you can forward your calls or turn off call forwarding