Personal Statuses view

Use this view to create, edit, and delete personal statuses.

To change your current personal status, use the Personal Status drop-down list at the bottom of ViewPoint Web Access screen.

The following information is displayed for each personal status. You can sort the view according to any column by clicking the column header.

Some of these columns are hidden by default. Click Columns to show them.

Check box

Check a personal status to delete it when you click .  You can delete only custom personal statuses.

Icon for the personal status.

Name

Name of the personal status.  Click to edit the personal status in the Personal Status window.

Where I Am

Location preference for the personal status, specifying what phone rings when you receive incoming calls.

A setting other than Default overrides call forwarding when the personal status is in effect.

My station

Your TeleVantage phone.

Default location

Your TeleVantage phone unless call forwarding is in effect, in which case your call forwarding phone.

<Another location>

Another phone that you specify.

Greeting

Greeting played to callers when they reach your voice mail while the personal status is selected.

Default

Default personal status greeting, specified in the Greeting view.

<greeting name>

Another greeting that you specify.

Routing List

Routing list used if you do not answer a call while the personal status is selected.

Default

Default personal status routing list, specified in the Routing Lists view.

<routing list name>

Another routing list that you specify.

Taking Calls

Whether or not incoming calls ring your phone when the personal status is selected.

Yes

Incoming calls ring your phone.

Technically, incoming calls follow your active routing list, which by default includes ringing your phone. If you have modified your active routing, it may not include ringing your phone.

No

Incoming calls are sent directly to your voice mail without ringing your phone, enabling you to work undisturbed.

Technically, incoming calls are sent directly to the final action of your active routing list, which by default is your voice mail. If you have modified your active routing list, it may have a different final action.

Active

Click Set to make the personal status the currently selected personal status.  You can also select a personal status using the Personal Status drop-down list at the bottom of ViewPoint Web Access screen.

Prompt

If checked, the Active Settings dialog box opens each time you select the personal status, giving you the opportunity to override any of the preferences. If not checked, the personal status preferences are applied when you select it.

Recorded Name

If checked, the name of the personal status was recorded. The status can be selected using the telephone commands. If not checked, the status cannot be selected using the telephone.

 

The following options are available for the view as a whole:

Click to create a new custom personal status in the Personal Status window.

Click to delete all selected custom personal statuses.

Click to refresh the view.

Folders

Click to open the Folders window, where you can click any view or folder to open it in ViewPoint Web Access.

Columns

Click to open the Columns window, where you can choose to show or hide columns for the current view. Some views' columns are hidden by default.

Options

Click to open the Options window, where you can set prerences for your TeleVantage account.

Help

Click for context-sensitive online Help on this view.

Logout

Click to log out of ViewPoint Web Access.

If you are requiring password entry, logging out ensures that no one can use your browser's Back button to access your TeleVantage account. Once you log out, you must log in again with your password to return to ViewPoint Web Access.

If you are using automatic login to skip password entry, there is no need to log out. Use of the Back button after logging out returns you to ViewPoint Web Access's Voice Messages view without requiring your password.

Personal Status

Drop-down list at the bottom of the screen.  Displays your current personal status.  Click to select a different personal status.

Call Forwarding

Click to open the Call Forwarding window, where you can forward your calls or turn off call forwarding.